FAQ

Do you offer international shipping?

Yes! Please contact us for specific directions as to how to have your gift shipped outside of the continental US.

 

How do you find the products you feature?

Our buying team has been in the retail industry for 15+ years and has a network of connections to scope out the most unique and giftable products around. We try to feature pieces by brands that are yet-to-be-discovered, and products that when put together become a thoughtful gesture from giver to recipient.

 

How can I get my product featured in one of your packages?

We are always looking for new products to feature in our gifts! Please contact us and let us know what kind of product you specialize in.

 

What if there’s a problem with my gift?

If you’re not completely satisfied with your purchase, we’ll gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. In order to return your merchandise you must email us for an RA number.  Merchandise sent without an RA number will not be processed and will be returned to the customer.  Please note that return shipping charges are non-refundable, unless the item received is incorrect or damaged. In that case, we will provide you with a return shipping label and expedite your replacement order.

Returns are refunded in the original payment form, less shipping and handling. Returns sent via USPS that arrive with postage due will be returned to sender. Please note that “sale” items are not returnable or exchangeable except for manufacturing defect.

 

I love your site, but you don’t have quite what I’m looking for…

Stay tuned – we will be introducing new gifts shortly! More for baby, as well as for kids and even grown ups.

If you need something even more special – we can help! Check out our custom gifts and custom services pages for more information